Returns and refund policy

Last updated: December 28, 2026

1. Returns

You may return an artwork within 14 days of receipt if:

  • the item is in the same condition as received

  • it is not a made-to-order or custom piece

Buyer pays return shipping.

To initiate a return, email us at: info@ruakhomanuta.com

2. Refunds

Once we receive and inspect the returned artwork, we will issue a refund (minus shipping) within 14 days.

3. Damaged items

If your artwork arrives damaged:

  • take photos of the damage

  • email them to us within 5 days of receipt

We will work with you to resolve the issue.